Incidents reported on status page for SugarAI https://status.cloud.sugarai.com/ https://d1lppblt9t2x15.cloudfront.net/logos/76aac78bddcd23de64988e7d2fe72f5a.png https://status.cloud.sugarai.com/ en https://status.cloud.sugarai.com/incident/1007315 Mon, 10 Aug 2026 11:37:52 -0000 https://status.cloud.sugarai.com/incident/1007315#7ae85a1d3323d82a27745a96a78b72da938dd2d5c5f648dabe468bb6d8d326ba Sugar Cloud US 04 recovered. https://status.cloud.sugarai.com/incident/1007315 Mon, 10 Aug 2026 11:36:58 -0000 https://status.cloud.sugarai.com/incident/1007315#8370d52544d9f37b6877ca008d58501f28a6897654835add0ab0f3203c192cef Sugar Cloud US 04 went down. https://status.cloud.sugarai.com/incident/1006124 Sun, 09 Aug 2026 07:51:57 -0000 https://status.cloud.sugarai.com/incident/1006124#da7824a01f7618e1eddf1d2e388dd49b2de5c074ea933bcb15c507b97ef5e754 Sugar Market Mail App APAC recovered. https://status.cloud.sugarai.com/incident/1006124 Sun, 09 Aug 2026 07:47:39 -0000 https://status.cloud.sugarai.com/incident/1006124#697107725423b42cb62458ab9d662974353049d917ee27b0262e3afce18d7594 Sugar Market Mail App APAC went down. https://status.cloud.sugarai.com/incident/1000412 Fri, 07 Aug 2026 16:37:54 -0000 https://status.cloud.sugarai.com/incident/1000412#739ae8a5159e416b932757cbae0231395ae9e63ba32089020bce11bc444fc02b Sugar Predict Global Login recovered. https://status.cloud.sugarai.com/incident/1000412 Fri, 07 Aug 2026 16:37:38 -0000 https://status.cloud.sugarai.com/incident/1000412#1df0ca2fc581b70216fe5a2420f0a0a846de5491cfd5b548845a4f7b29f10899 Sugar Predict Global Login went down. https://status.cloud.sugarai.com/incident/998838 Thu, 06 Aug 2026 22:33:48 -0000 https://status.cloud.sugarai.com/incident/998838#e86248e8836db6ebdfcc10b9a968eb7dbffbbd03811f7cb5fd703acdd26aabc7 Sugar Predict Global Login recovered. https://status.cloud.sugarai.com/incident/998838 Thu, 06 Aug 2026 22:31:33 -0000 https://status.cloud.sugarai.com/incident/998838#3e652e3ef46ecde5f0220ca815e7f892aca38a09baa6982c61e0af7413b0e729 Sugar Predict Global Login went down. https://status.cloud.sugarai.com/incident/987331 Thu, 30 Jul 2026 16:27:19 -0000 https://status.cloud.sugarai.com/incident/987331#9c497499c88f7fedd837dc1a147dcf452be7f2c0be125c7aff1645fa982ea9e0 Sugar Market EU API recovered. https://status.cloud.sugarai.com/incident/987331 Thu, 30 Jul 2026 16:23:12 -0000 https://status.cloud.sugarai.com/incident/987331#3e553a6be58199d7db7f8e001fbbb44bc330be283eebc1ff480e25f8257dd894 Sugar Market EU API went down. https://status.cloud.sugarai.com/incident/980919 Mon, 27 Jul 2026 23:08:09 -0000 https://status.cloud.sugarai.com/incident/980919#bbbc30b7f4784a26d536bd84c654c776c2f6b87a84b986da02e92861f3b36b7f Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/980919 Mon, 27 Jul 2026 23:07:27 -0000 https://status.cloud.sugarai.com/incident/980919#ade1ccbca2fd96ca158f5b5831f6fe9df64d43dec3183f7aca8650e7d608f447 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:15:51 -0000 https://status.cloud.sugarai.com/incident/976618#61753e46727e3166d3500fbff68dc07c02bce9f2ddd0f7012fcf0cecf1327740 Sugar Identity (IDM) Global Console recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:14:39 -0000 https://status.cloud.sugarai.com/incident/976618#628d474ae31defe87ebe29024473ffe0c52e48697a88ee49767c0d5a90da4eb4 Sugar Cloud US 01 and Sugar Cloud US 02 recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:13:34 -0000 https://status.cloud.sugarai.com/incident/976618#a76c5cb64d1e21e2774ef3b2a3af6800ce2e624f913ff20d41094e6b11df66e9 Sugar Cloud US 03 and Sugar Cloud US 04 recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:13:11 -0000 https://status.cloud.sugarai.com/incident/976618#ca88bd6a87e77eb0efcbdebc2fd978a223cf486f11e2db2e524b4f374863c576 Sugar Cloud Premium US 03 recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:12:37 -0000 https://status.cloud.sugarai.com/incident/976618#890492fe2bddf827c61c7cfcc15393f364c96a251e31f32e2793dc7a223a981d Sugar Identity (IDM) STS Oregon recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:12:05 -0000 https://status.cloud.sugarai.com/incident/976618#8af1929fedfc3d9adc09a20270b41cb1546335efc71bab34d18372fffb674129 Sugar Cloud US 12, Sugar Cloud Premium US 04, and Sugar Identity (IDM) Global Login recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:11:59 -0000 https://status.cloud.sugarai.com/incident/976618#e5100f56eeff3aa99f95d3e0ca9cb3782e9761fc802cf5a37188100806ee39f8 Sugar Discover US recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:11:50 -0000 https://status.cloud.sugarai.com/incident/976618#07b4e6895d5a0d3d8b297e1ec199d9ae895b8730ca7882e7870c344356020cb3 Sugar Identity (IDM) STS Oregon went down and Sugar Cloud US 07 recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:11:33 -0000 https://status.cloud.sugarai.com/incident/976618#c550cb6571bab26d62fc76d53a531e3f9a8516543681b7e6dba0ec6416175b4a Sugar Identity (IDM) Console Oregon, Sugar Identity (IDM) SCIM Service Oregon, and Sugar Cloud US 10 recovered. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:09:14 -0000 https://status.cloud.sugarai.com/incident/976618#aedbb197e648dc7f02dbfee6a57f5e4741f6c71db6958085f758fef5b00a2272 Sugar Identity (IDM) Global Console went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:08:47 -0000 https://status.cloud.sugarai.com/incident/976618#2ab52c39a15544b5a11682ccca698b60c56a3d779cb3a4752ef28d916d703f36 Sugar Cloud US 04 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:07:33 -0000 https://status.cloud.sugarai.com/incident/976618#9e448c652187735b3c863f083b65e46f52267189603f8cdb8e066d48e5921edd Sugar Cloud US 01 and Sugar Cloud US 02 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:07:15 -0000 https://status.cloud.sugarai.com/incident/976618#96cededed679e0e5877783b32dbae9083dc4dab19a25b7cec572b0ed2715373e Sugar Discover US, Sugar Cloud US 07, and Sugar Cloud Premium US 03 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:06:59 -0000 https://status.cloud.sugarai.com/incident/976618#b47d2e50a3838f56c394738fac460c5cf282f62a0534be33b635333f7b814895 Sugar Identity (IDM) SCIM Service Oregon and Sugar Cloud Premium US 04 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:05:20 -0000 https://status.cloud.sugarai.com/incident/976618#2c9eef09b6b52f477fac04c099465b44acb28cb7b304c1a0ad314b91aecb77e1 Sugar Identity (IDM) Console Oregon and Sugar Cloud US 10 went down. https://status.cloud.sugarai.com/incident/976618 Fri, 24 Jul 2026 11:04:31 -0000 https://status.cloud.sugarai.com/incident/976618#410abf2fbcc7169e03888ebda836a6fa83ed56704e4dfdda0484d92bd6c732ac Sugar Cloud US 03, Sugar Cloud US 12, and Sugar Identity (IDM) Global Login went down. https://status.cloud.sugarai.com/incident/971341 Tue, 21 Jul 2026 08:01:37 -0000 https://status.cloud.sugarai.com/incident/971341#75a941cc04590e81282e15063331013ebc8dfa3e343123ca81e39e5e163764d3 Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/971341 Tue, 21 Jul 2026 07:59:38 -0000 https://status.cloud.sugarai.com/incident/971341#68466e574c3b88002c87acfc3901b3a2117b51dcb3bffc9bf12ca5ff2d4eb866 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/970366 Mon, 20 Jul 2026 14:31:12 -0000 https://status.cloud.sugarai.com/incident/970366#57e447b67d959c3a612782fa526142e41b798d7a35f30bbb817273e9b8a861a4 Sugar Cloud DE 04 recovered. https://status.cloud.sugarai.com/incident/970366 Mon, 20 Jul 2026 14:29:44 -0000 https://status.cloud.sugarai.com/incident/970366#822e3653667c454291d910e3e3e021b18b2473ea887a5e8fa667e04876300639 Sugar Cloud DE 04 went down. https://status.cloud.sugarai.com/incident/965284 Thu, 16 Jul 2026 01:18:59 -0000 https://status.cloud.sugarai.com/incident/965284#7a54be8b12144a6e941b6ea07a61f667a5c2d2da9ab8206e1f414e4cf2d74611 Sugar Cloud US 02 recovered. https://status.cloud.sugarai.com/incident/965284 Thu, 16 Jul 2026 00:39:49 -0000 https://status.cloud.sugarai.com/incident/965284#8c2b054d20d04b42f63c28126428a2a242c648c09a7bb7915cdfe22c65c73a8d Sugar Cloud US 02 went down. https://status.cloud.sugarai.com/incident/964131 Wed, 15 Jul 2026 10:39:32 -0000 https://status.cloud.sugarai.com/incident/964131#53d727ce7d32be38885766bc7e0d7515b7088c1301c6e699b4dc5f93141f9b13 Sugar Cloud US 11 recovered. https://status.cloud.sugarai.com/incident/964131 Wed, 15 Jul 2026 10:38:33 -0000 https://status.cloud.sugarai.com/incident/964131#0d2258b9183d15ed083da5633e295e2f4cccff26f837c2e06111931c3bc3196a Sugar Cloud US 11 went down. https://status.cloud.sugarai.com/incident/964131 Wed, 15 Jul 2026 01:27:13 -0000 https://status.cloud.sugarai.com/incident/964131#393245b5a4cdb1fc947e1d35ecbdbe41dfc7e75c640061e3a8a0630d6a54651d Sugar Cloud US 08 recovered. https://status.cloud.sugarai.com/incident/964131 Wed, 15 Jul 2026 01:25:29 -0000 https://status.cloud.sugarai.com/incident/964131#4cb80157a58ef0143579e49e7ebe97bda1e8d89e6717da2294270ecd473e1df1 Sugar Cloud US 08 went down. https://status.cloud.sugarai.com/incident/950617 Fri, 10 Jul 2026 19:57:04 -0000 https://status.cloud.sugarai.com/incident/950617#091c74c6711a1e5e32d3f6b401808a489d4d7805601e711cdf4d6afedf7bc873 Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/950617 Fri, 10 Jul 2026 19:56:22 -0000 https://status.cloud.sugarai.com/incident/950617#607c20637b875b680cbb0dfc946355aef94112f6272ee4ed3870d17f649a2770 Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/941673 Thu, 02 Jul 2026 14:10:05 -0000 https://status.cloud.sugarai.com/incident/941673#c1664a8405d098a59480fa065b8c7304f0eea9a824d535d3f84d2aec5e48ecac Sugar Cloud US 12 recovered. https://status.cloud.sugarai.com/incident/941673 Thu, 02 Jul 2026 14:09:32 -0000 https://status.cloud.sugarai.com/incident/941673#5688b8133e0e29532840a767b848059174cec621914e405df75ca62d24e68f87 Sugar Cloud US 12 went down. https://status.cloud.sugarai.com/incident/941673 Thu, 02 Jul 2026 14:03:06 -0000 https://status.cloud.sugarai.com/incident/941673#63df77f2c4764b306ef826601b491f0b4ab9551128b99f70c79e8f3bebab3c66 Sugar Cloud US 12 recovered. https://status.cloud.sugarai.com/incident/941673 Thu, 02 Jul 2026 13:44:04 -0000 https://status.cloud.sugarai.com/incident/941673#85fb27453685a9e28383b4bf0a1caf9813846412de3a4a5cd6c1508cff9c74e1 Sugar Cloud US 12 went down. https://status.cloud.sugarai.com/incident/940112 Wed, 01 Jul 2026 03:37:19 -0000 https://status.cloud.sugarai.com/incident/940112#ee36e26a223c45d8d1d265d13a4450a8663ee4e60af23496afabe6d189ac2661 Sugar Cloud US 10 recovered. https://status.cloud.sugarai.com/incident/940112 Wed, 01 Jul 2026 03:30:24 -0000 https://status.cloud.sugarai.com/incident/940112#267b2e4257b29d689ae9c815af5f943d9c529e0106e605ddfbf2129cd33a28b3 Sugar Cloud US 10 went down. https://status.cloud.sugarai.com/incident/928457 Fri, 19 Jun 2026 05:23:53 -0000 https://status.cloud.sugarai.com/incident/928457#7207463fd2473bbb5c307b60fc4685ee16a23f6f9a3b2f26ef979848d6d4b56b Sugar Cloud CA 01 recovered. https://status.cloud.sugarai.com/incident/928457 Fri, 19 Jun 2026 05:08:37 -0000 https://status.cloud.sugarai.com/incident/928457#5d4d52f158dfc51a21973e701c9c95c423f70ad7a45c8518541f5ce288189a65 Sugar Cloud CA 01 went down. https://status.cloud.sugarai.com/incident/924286 Mon, 15 Jun 2026 09:01:47 -0000 https://status.cloud.sugarai.com/incident/924286#9b1a765c99a78db28e7c661af8fa7ca34ca5294be60fe74274230155b1269b64 Sugar Identity (IDM) Login Frankfurt recovered. https://status.cloud.sugarai.com/incident/924286 Mon, 15 Jun 2026 08:47:49 -0000 https://status.cloud.sugarai.com/incident/924286#c1e78915b489a8dce135b53937f953ae7d6a2cadf890296f4ffd7a0bdd705d8d Sugar Identity (IDM) Login Frankfurt went down. https://status.cloud.sugarai.com/incident/911930 Wed, 03 Jun 2026 11:35:48 -0000 https://status.cloud.sugarai.com/incident/911930#c048a350a8f384a32ba8c4e6b9acddb43db5eb4af1300a44abff77ceb3e1755a Sugar Cloud US 12 recovered. https://status.cloud.sugarai.com/incident/911930 Wed, 03 Jun 2026 11:09:52 -0000 https://status.cloud.sugarai.com/incident/911930#89f9165c42379be1b122fb7d4b1f83cbaa641ad5c80256ae22d2f4e669700a72 Sugar Cloud US 12 went down. https://status.cloud.sugarai.com/incident/904540 Mon, 25 May 2026 19:26:03 -0000 https://status.cloud.sugarai.com/incident/904540#53b16d7a1571aed02575f044f0c861e1815728392b13da96687f5190582b855c Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/904540 Mon, 25 May 2026 06:36:33 -0000 https://status.cloud.sugarai.com/incident/904540#fc33f9a9a51347bb5f94c8b3bc1dd88dc906b1fbfc0e508c6c96d48c3a4425c2 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/902896 Fri, 22 May 2026 14:58:29 -0000 https://status.cloud.sugarai.com/incident/902896#717f0378c993ba620c750ea3520bad4afda88a1d78fe0a42a0d81983ddb5671d Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/902896 Fri, 22 May 2026 14:52:44 -0000 https://status.cloud.sugarai.com/incident/902896#69f397eb2a5e4631964a049b0f573fe5d83b0fac9bffb52b2c5ad6ee7ae00d1d Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/895395 Wed, 13 May 2026 21:36:35 -0000 https://status.cloud.sugarai.com/incident/895395#a33c0e535b6f44c95b5ee06623eb61b5e44d869ab55ee7b97606634974f2d6ba Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/895395 Wed, 13 May 2026 21:36:06 -0000 https://status.cloud.sugarai.com/incident/895395#55fd2a7aaef0383ae3ee7b7c94727a461d545b0a29c213889a6685e9f6de7400 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/887933 Tue, 05 May 2026 11:35:31 -0000 https://status.cloud.sugarai.com/incident/887933#e3f0fc43d09602f3f9235d340d62e200104aed90c41cd374acd7739545b50100 Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/887933 Tue, 05 May 2026 11:23:50 -0000 https://status.cloud.sugarai.com/incident/887933#96b95078b5b82bba2fbbfc3f9688d45a7b83be25b4d316db617e1d2cc7a963c1 Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/887933 Tue, 05 May 2026 09:25:32 -0000 https://status.cloud.sugarai.com/incident/887933#ed80c038df387cab1cab9a220ae79d38559feec535056471a8f6a20c627d579f Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/887933 Tue, 05 May 2026 09:15:10 -0000 https://status.cloud.sugarai.com/incident/887933#631a50c5114bfe4dbd5adf81aea3c6f54452b89d75f61cafe9e646685ef8ee6f Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/873244 Thu, 16 Apr 2026 17:55:43 -0000 https://status.cloud.sugarai.com/incident/873244#759eb870104f1bc49c2319fc7f1526da49f61f5aa7e3ed04899d7a1455d6b9f9 Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/873244 Thu, 16 Apr 2026 17:53:09 -0000 https://status.cloud.sugarai.com/incident/873244#6c929c5625f61760d66e97f1410d08274bc3c871725bc9db1a144099f4e874b3 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/871722 Tue, 14 Apr 2026 23:43:20 -0000 https://status.cloud.sugarai.com/incident/871722#7656ea6da69f1f52cf09b729e67c504f3468d2890f69987bf7dca3a014948237 Sugar Cloud US 03 recovered. https://status.cloud.sugarai.com/incident/871722 Tue, 14 Apr 2026 23:30:07 -0000 https://status.cloud.sugarai.com/incident/871722#ae6ec2f7ab2bdaad6da6f7d4c7c00e34af41c24372240e11de53aa8a8eeffef3 Sugar Cloud US 03 went down. https://status.cloud.sugarai.com/incident/868429 Fri, 10 Apr 2026 02:06:21 -0000 https://status.cloud.sugarai.com/incident/868429#5e4bd61915db261763512c70da712870d66cc129d7ffbf32e519cd166df45d64 Sugar Cloud US 13 recovered. https://status.cloud.sugarai.com/incident/868429 Fri, 10 Apr 2026 02:05:09 -0000 https://status.cloud.sugarai.com/incident/868429#6fa7a3b681d17d8d6b71a33052ddf56d225086e56870a2cd4cdac0f3f34e214a Sugar Cloud US 13 went down. https://status.cloud.sugarai.com/incident/868178 Thu, 09 Apr 2026 18:11:11 -0000 https://status.cloud.sugarai.com/incident/868178#a0d04d4f119b7a6b1dd0c761966fda09f3743d30485cb19616e242c928d72f8c Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/868178 Thu, 09 Apr 2026 18:09:52 -0000 https://status.cloud.sugarai.com/incident/868178#ae9549dd6d88a09727ed5fd51c15a50800af5fb7d441d64b944ff037773dc6b4 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/866370 Tue, 07 Apr 2026 15:17:54 -0000 https://status.cloud.sugarai.com/incident/866370#ed565fdec3420fe4a36d671e5ee11e7dfc137c4d8dd92fa53792a9ade793c87e Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/866370 Tue, 07 Apr 2026 14:57:29 -0000 https://status.cloud.sugarai.com/incident/866370#04abcf04a2019ca5aa8c0f537956aeacb61fca4d97871d50bc38009fc9ea6304 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/862293 Wed, 01 Apr 2026 08:27:54 -0000 https://status.cloud.sugarai.com/incident/862293#a9353fb93017991a553bfdaf11a660b332861f2d8068d80658d10e013e11ca77 Sugar Market Mail App EU recovered. https://status.cloud.sugarai.com/incident/862293 Wed, 01 Apr 2026 08:26:54 -0000 https://status.cloud.sugarai.com/incident/862293#13d976241ecde4550f684e8b54c53e3ef0f234d426db1ed8eb4a936d2b1c7d3f Sugar Market Mail App EU went down. https://status.cloud.sugarai.com/incident/861641 Tue, 31 Mar 2026 14:04:22 -0000 https://status.cloud.sugarai.com/incident/861641#e801e84b205f7e4753a2e897e0d3205f18ab4b5e58618aee9b4f94eb85ef85f4 Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/861641 Tue, 31 Mar 2026 13:59:10 -0000 https://status.cloud.sugarai.com/incident/861641#6d48a90e9dd70e7ae0493eeb01c1eb9a5bba250928aae5aa4c8a1c85dca77bc2 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/855517 Mon, 23 Mar 2026 13:31:07 -0000 https://status.cloud.sugarai.com/incident/855517#379238bef9ce1d9c5e74c16bfbd0e69adac164d3d84132a6f4fef390139c5a61 Sugar Market Mail App EU recovered. https://status.cloud.sugarai.com/incident/855517 Mon, 23 Mar 2026 13:28:26 -0000 https://status.cloud.sugarai.com/incident/855517#e4b6b79f0da455a224007bbf195fe7befffa30cbb28e30e410fe783738fcc783 Sugar Market Mail App EU went down. https://status.cloud.sugarai.com/incident/852394 Wed, 18 Mar 2026 21:35:37 -0000 https://status.cloud.sugarai.com/incident/852394#cd94f32d8b5d55c46d0942a6de641248e64deafb58b51daa3285c75d47657664 Sugar Cloud UK 01 recovered. https://status.cloud.sugarai.com/incident/852394 Wed, 18 Mar 2026 21:31:49 -0000 https://status.cloud.sugarai.com/incident/852394#f9251c3f182c49f1f74f746d25a32608619c47b88ad693aa8ee2f8c153062109 Sugar Cloud UK 01 went down. https://status.cloud.sugarai.com/incident/835491 Fri, 27 Feb 2026 20:25:35 -0000 https://status.cloud.sugarai.com/incident/835491#3d2115d6ead48174e0921cc95efe6a758db83a35ca11a27b3df12871c2ba25fb Sugar Cloud UK 01 recovered. https://status.cloud.sugarai.com/incident/835491 Fri, 27 Feb 2026 20:21:47 -0000 https://status.cloud.sugarai.com/incident/835491#ff25c9889a7214da039a139a3f13bbcd05e23fcdf9dc57a17fa8a40cc4ec691b Sugar Cloud UK 01 went down. https://status.cloud.sugarai.com/incident/824452 Fri, 13 Feb 2026 00:12:04 -0000 https://status.cloud.sugarai.com/incident/824452#a09125366047b5216865cafa7bd610abed497cb6b8abaf63c1f9855eb614d415 Sugar Market UK API recovered. https://status.cloud.sugarai.com/incident/824452 Fri, 13 Feb 2026 00:05:58 -0000 https://status.cloud.sugarai.com/incident/824452#3ba184742af0c9d196a80989e8e6da8fadb395c9b2332b89598d1cfe26ee7912 Sugar Market UK API went down. https://status.cloud.sugarai.com/incident/808286 Tue, 20 Jan 2026 22:25:39 -0000 https://status.cloud.sugarai.com/incident/808286#c7887f676781c66d1a79b5f9a2a9f4e9cad9554b12fdd6f6bd305b3479e2e54b Sugar Cloud UK 01 recovered. https://status.cloud.sugarai.com/incident/808286 Tue, 20 Jan 2026 22:10:33 -0000 https://status.cloud.sugarai.com/incident/808286#49dc98727a49afcc35356fcfafc77a1e44bc3825b09252d5e3273f1e740479d5 Sugar Cloud UK 01 went down. https://status.cloud.sugarai.com/incident/808286 Tue, 20 Jan 2026 18:34:47 -0000 https://status.cloud.sugarai.com/incident/808286#ced02f75839adcb717651c200ff62aecf3e6be86431d7287ea098cb84d8bd539 Sugar Cloud Premium US 02 recovered. https://status.cloud.sugarai.com/incident/808286 Tue, 20 Jan 2026 18:18:38 -0000 https://status.cloud.sugarai.com/incident/808286#a58b7244f3fd2abcd89524ab1905260fd7358f4c8b0f8f60faaf3675d06b3278 Sugar Cloud Premium US 02 went down. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:29:55 -0000 https://status.cloud.sugarai.com/incident/805282#1b4bd11e4ac70a2b0912ff5ca805c051cf946cc3a63b02179d812b034a052db5 Sugar Cloud UK 02 recovered. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:27:59 -0000 https://status.cloud.sugarai.com/incident/805282#ca84d1ef9efd6fbe8cc60dae2fe0aa04e6dc0593faabe44cb02d47a8fbaed7f1 Sugar Cloud AU 02 recovered. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:24:01 -0000 https://status.cloud.sugarai.com/incident/805282#ba347ebfbc7047812d527a496f43e549a32f44185a4349b798bb13dba960dd32 Sugar Cloud UK 02 went down. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:21:46 -0000 https://status.cloud.sugarai.com/incident/805282#aca5ee1e9169007b480f2d4bb2c8101844c3ea431478b57606f1abe666686257 Sugar Cloud AU 02 went down. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:18:43 -0000 https://status.cloud.sugarai.com/incident/805282#4c5cd0c36151f0f897c4e43ec72c0c1e815336dfabf82bbe1218d38e0fc9e0d9 Sugar Cloud SG 01 recovered. https://status.cloud.sugarai.com/incident/805282 Thu, 15 Jan 2026 18:13:44 -0000 https://status.cloud.sugarai.com/incident/805282#3facc1f627fd356b5d873141b84cca065322f326fec63bf1cc665b1196aec4a9 Sugar Cloud SG 01 went down. https://status.cloud.sugarai.com/incident/802897 Mon, 12 Jan 2026 10:52:02 -0000 https://status.cloud.sugarai.com/incident/802897#f200e2a1a3a2ed220d38ef055acdf0d581d42a638d4505b4e529e3f268971b8d Sugar Cloud DE 03 recovered. https://status.cloud.sugarai.com/incident/802897 Mon, 12 Jan 2026 10:13:42 -0000 https://status.cloud.sugarai.com/incident/802897#3859b1f11817f678cd5fa7fd2ca3542558b27199f305589ed22d0ebf9e9e02d5 Sugar Cloud DE 03 went down. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:34:36 -0000 https://status.cloud.sugarai.com/incident/802123#30d59d19df568e28d7071dcac3c6485f05023f34a5b64d5a7abe0bc96e4e249d Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:33:48 -0000 https://status.cloud.sugarai.com/incident/802123#d7f401df1d711a90bd99ddf9ab3bd88f4d50779ee8da9cd1ab40a0dc8fd01bb0 Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:21:03 -0000 https://status.cloud.sugarai.com/incident/802123#091b537de4cd991a1e40c9317a8653408bc9968813ce3aa53874652b69099d3e Sugar Cloud AU 02 recovered. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:20:38 -0000 https://status.cloud.sugarai.com/incident/802123#2d0df53dd14b12c1e6a4f12063d31bdafd73e82b852ed03b9f9b0fa41c695c4b Sugar Cloud AU 02 went down. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:16:50 -0000 https://status.cloud.sugarai.com/incident/802123#d5ea6a9e86b58b85eb8d120d6788b49368291d2c445fdb65ff3cb7b5b636253f Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/802123 Sun, 11 Jan 2026 01:08:29 -0000 https://status.cloud.sugarai.com/incident/802123#8d93c27ba5b35a9b4f0409f403566a4566c5fc910d86ec43c0c1f1450429df28 Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/801189 Fri, 09 Jan 2026 07:58:36 -0000 https://status.cloud.sugarai.com/incident/801189#d5fa37ac07d86b5bd110ba364f33a77cd3943cf79e3d9bbe74938c868dbec985 Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/801189 Fri, 09 Jan 2026 07:49:29 -0000 https://status.cloud.sugarai.com/incident/801189#399d1a53ace398f2450f6429e8f71eb6a63dd00ee036e38b5e1c6d4e6d5d5097 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/800884 Thu, 08 Jan 2026 20:05:38 -0000 https://status.cloud.sugarai.com/incident/800884#0c511cddf2b717cdd8edd065fb7e78c83fd96009cb0df9d299b8b28a6877b0e3 Sugar Cloud DE 02 recovered. https://status.cloud.sugarai.com/incident/800884 Thu, 08 Jan 2026 19:59:47 -0000 https://status.cloud.sugarai.com/incident/800884#11f2cde38c06ee4e3e47f722b77293c1d07b161e4a58ebecd3b2d1a5b11f3d80 Sugar Cloud DE 02 went down. https://status.cloud.sugarai.com/incident/777657 Mon, 01 Dec 2025 19:45:31 -0000 https://status.cloud.sugarai.com/incident/777657#8f4ecc18d9f0f488402504e070b85ef5118e9f1ee051056570cdb5d50de8d8a4 Sugar Cloud US 03 recovered. https://status.cloud.sugarai.com/incident/777657 Mon, 01 Dec 2025 19:42:12 -0000 https://status.cloud.sugarai.com/incident/777657#e67a6337c3f88109ff3feb46384f487443e263593a620eb7548079ae00db9698 Sugar Cloud US 03 went down. https://status.cloud.sugarai.com/incident/775806 Fri, 28 Nov 2025 11:47:46 -0000 https://status.cloud.sugarai.com/incident/775806#deb04c4794bd3752b6fe8595527d8d8429a8d2e107ab29d03663a01aa5b1cfff Sugar Cloud US 14 recovered. https://status.cloud.sugarai.com/incident/775806 Fri, 28 Nov 2025 11:38:47 -0000 https://status.cloud.sugarai.com/incident/775806#5dece078fe8275b9dda816200cc213254945b4dc744b3eb640ecc721bb2b62d7 Sugar Cloud US 14 went down. https://status.cloud.sugarai.com/incident/775806 Fri, 28 Nov 2025 10:18:20 -0000 https://status.cloud.sugarai.com/incident/775806#62412cd259da936b5b2a4a5df230620b5858c0b030056a3b3f11b00734783e44 Sugar Cloud US 14 recovered. https://status.cloud.sugarai.com/incident/775806 Fri, 28 Nov 2025 10:14:28 -0000 https://status.cloud.sugarai.com/incident/775806#ebacd0d095a75a5bfab5dfb0f36cbe67fff36defd4108f8a0ed8e8630759af48 Sugar Cloud US 14 went down. https://status.cloud.sugarai.com/incident/775405 Thu, 27 Nov 2025 18:15:42 -0000 https://status.cloud.sugarai.com/incident/775405#af3a09529e07b0c44a5fca45d7f63e3c8f8ed000edae98a3b364b0af946cc70f Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/775405 Thu, 27 Nov 2025 18:13:36 -0000 https://status.cloud.sugarai.com/incident/775405#23b55969a58aa7c3c7b0f23bd2586612784460e49cccd609e32c0491729aaa68 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/774521 Wed, 26 Nov 2025 10:18:59 -0000 https://status.cloud.sugarai.com/incident/774521#d7c0db59c78f569cebeedd41cdea81f2253fc9ddf5835cbc63f8598882817e8a Sugar Cloud US 14 recovered. https://status.cloud.sugarai.com/incident/774521 Wed, 26 Nov 2025 10:12:00 -0000 https://status.cloud.sugarai.com/incident/774521#69702a8be3f108e97d82e2596dadacaf78e5a1bf60440b6fa59dc4c2ccc65ddd Sugar Cloud US 14 went down. https://status.cloud.sugarai.com/incident/758064 Tue, 04 Nov 2025 22:36:46 -0000 https://status.cloud.sugarai.com/incident/758064#b8cc0c07177d2d14051406ea978e93d16adf11648476ac014d147efe6a9f5a16 Sugar Cloud US 01 recovered. https://status.cloud.sugarai.com/incident/758064 Tue, 04 Nov 2025 22:35:56 -0000 https://status.cloud.sugarai.com/incident/758064#2ed76e330d1e6748ea5c985e9296f7f5053958801b695f4470aee00eea84c5ba Sugar Cloud US 01 went down. https://status.cloud.sugarai.com/incident/747019 Mon, 20 Oct 2025 10:10:58 -0000 https://status.cloud.sugarai.com/incident/747019#61ec868b0e88b583fc00d761ec450cf63aafe7f33dba52d7b3bfd3b1461ff685 Sugar Market US API recovered. https://status.cloud.sugarai.com/incident/747019 Mon, 20 Oct 2025 08:43:50 -0000 https://status.cloud.sugarai.com/incident/747019#708a9115a1ff4ebc5848d89c73ab989cc08cd786f3f03d2e06f3ef7a9880acc0 Sugar Market US API went down. https://status.cloud.sugarai.com/incident/745491 Fri, 17 Oct 2025 22:56:16 -0000 https://status.cloud.sugarai.com/incident/745491#2ba75a1c57a23f59b9fd07a1f654f08b8c01e990b137414539f3d7275915a344 Sugar Cloud Premium US 02 recovered. https://status.cloud.sugarai.com/incident/745491 Fri, 17 Oct 2025 22:36:41 -0000 https://status.cloud.sugarai.com/incident/745491#917b63785e9b13223784c3a87715cc196235a63d8f439698574847ea51b72b22 Sugar Cloud Premium US 02 went down. https://status.cloud.sugarai.com/incident/745491 Fri, 17 Oct 2025 16:22:31 -0000 https://status.cloud.sugarai.com/incident/745491#45c868ec2fc8344628a7008d391542c5430c7489903967b16f8526896bb084f2 Sugar Cloud Premium US 02 recovered. https://status.cloud.sugarai.com/incident/745491 Fri, 17 Oct 2025 16:12:36 -0000 https://status.cloud.sugarai.com/incident/745491#cce059a7dedc813d2db032928fe1f6b643bedc2b70917f2102a726f37fab4583 Sugar Cloud Premium US 02 went down. https://status.cloud.sugarai.com/incident/740983 Fri, 10 Oct 2025 09:07:00 -0000 https://status.cloud.sugarai.com/incident/740983#73343de541ab17d02a68e54601c1cdaf859c1a5a3311fff852744f8056fa95d0 Sugar Cloud US 10 went down. https://status.cloud.sugarai.com/incident/740983 Fri, 10 Oct 2025 04:47:25 -0000 https://status.cloud.sugarai.com/incident/740983#80f274b64c61b926daf6398eb299b9dc1fce5802329395fe8af2946b532f9e0b Sugar Cloud AU 02 recovered. https://status.cloud.sugarai.com/incident/740983 Fri, 10 Oct 2025 04:01:00 -0000 https://status.cloud.sugarai.com/incident/740983#f2ebdb35e8d543a0c6b475087fa1d7dd69023313ae580deb3e7a3b6922901e69 Sugar Cloud AU 02 went down. https://status.cloud.sugarai.com/incident/729631 Tue, 23 Sep 2025 07:04:22 -0000 https://status.cloud.sugarai.com/incident/729631#ec21cbde3ffac7a40ec5a164e52176cf433691a6bb1c3eeba7712f6a4aa72c38 Sugar Market Mail App EU recovered. https://status.cloud.sugarai.com/incident/729631 Tue, 23 Sep 2025 07:03:35 -0000 https://status.cloud.sugarai.com/incident/729631#ee937d7938c6504f0d0cb1b624b1248372c6de7983227a662ad67e7b8f8fc9c4 Sugar Market Mail App EU went down. https://status.cloud.sugarai.com/incident/728954 Mon, 22 Sep 2025 16:53:09 -0000 https://status.cloud.sugarai.com/incident/728954#f7268854a620f06759596b009d610ea955573a5ff9f26a3ba2cfa55215312520 Sugar Cloud AU 01 recovered. https://status.cloud.sugarai.com/incident/728954 Mon, 22 Sep 2025 16:52:14 -0000 https://status.cloud.sugarai.com/incident/728954#5a5160ff38a50b19369a64fb96bb75ee74589cb573173830721eef891e326b31 Sugar Cloud AU 01 went down. https://status.cloud.sugarai.com/incident/726004 Wed, 17 Sep 2025 15:12:18 -0000 https://status.cloud.sugarai.com/incident/726004#e1c72a5b68661db6368e190cf628fa5a3cbf204075523281280eee03887e1443 Sugar Market Mail App US recovered. https://status.cloud.sugarai.com/incident/726004 Wed, 17 Sep 2025 15:10:19 -0000 https://status.cloud.sugarai.com/incident/726004#f9a48dbbbf44a4fa42b305179d5fc63789f420561db14b4dcad835d7a165a496 Sugar Market Mail App US went down. https://status.cloud.sugarai.com/incident/723241 Fri, 12 Sep 2025 15:21:05 -0000 https://status.cloud.sugarai.com/incident/723241#3f088815ef5afcfab2ee0fef3d0e07b38ecfaff4958fcedc8a46e4d38c71f7e4 Sugar Identity (IDM) Login Oregon recovered. https://status.cloud.sugarai.com/incident/723241 Fri, 12 Sep 2025 15:15:46 -0000 https://status.cloud.sugarai.com/incident/723241#18fdf6639a17c3ff068c8c46bb12ba4a54d8502f754cb59be63ae1e1021718b8 Sugar Identity (IDM) Login Oregon went down. https://status.cloud.sugarai.com/incident/720833 Tue, 09 Sep 2025 02:58:48 -0000 https://status.cloud.sugarai.com/incident/720833#8d317954122195f2cbdfb85d625ad5767e7f3de284a89b793ee3ed5bff8b4df9 Sugar Market US API recovered. https://status.cloud.sugarai.com/incident/720833 Tue, 09 Sep 2025 02:51:49 -0000 https://status.cloud.sugarai.com/incident/720833#d38600d9b7c7614a185f71b736b3dd084722e3eeeed205b3a6b17699b44a8613 Sugar Market US API went down. https://status.cloud.sugarai.com/incident/720712 Mon, 08 Sep 2025 21:57:55 -0000 https://status.cloud.sugarai.com/incident/720712#946b9542a35786318ec845624f52e1cf27befcc924d6b5a0c5d378825f7381cd Sugar Market EU API recovered. https://status.cloud.sugarai.com/incident/720712 Mon, 08 Sep 2025 21:50:57 -0000 https://status.cloud.sugarai.com/incident/720712#1e49ba2b15114b699eecb3778ad0a8baca903b48c212da894184d6da2ddc966e Sugar Market EU API went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:39:37 -0000 https://status.cloud.sugarai.com/incident/709752#3904159dfadaced31d3bd5dfb641027a5491e75f70ebfd397482dea736453803 Sugar Market Vulcan API UK recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:39:23 -0000 https://status.cloud.sugarai.com/incident/709752#14eff945211d26658b7c739d2d4229e012486fea8f405a463379e07e6c5cf6ba Sugar Market Vulcan API UK went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:22:05 -0000 https://status.cloud.sugarai.com/incident/709752#4e4c6122d324011e36529014676a57936720e61be94e73e16767757476403897 Sugar Market Vulcan API EU recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:19:50 -0000 https://status.cloud.sugarai.com/incident/709752#1aadb0f124c836c191eab498275534198d080334981990f294a5e418c25c0956 Sugar Market Vulcan API UK recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:01:52 -0000 https://status.cloud.sugarai.com/incident/709752#5d7683f34ed505f4c9d9b886b5cb11b10ca6a38f809995b5ce2a956d319e9574 Sugar Market Vulcan API EU went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 10:01:12 -0000 https://status.cloud.sugarai.com/incident/709752#5acdb3b84c7b7f71c2a5addf2a588396155008bacdb408f8d4201404269202de Sugar Market Vulcan API UK went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:53:18 -0000 https://status.cloud.sugarai.com/incident/709752#86d40e912d7bfd7a4ca91802ca49405ad76e513775e85d066b89c626a1813e3e Sugar Market Vulcan API EU recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:44:47 -0000 https://status.cloud.sugarai.com/incident/709752#06614bd37cf31cc96bfbc61473bb0b055cc7c1f256f953d5e3e506d9337c5b41 Sugar Market Vulcan API UK recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:36:46 -0000 https://status.cloud.sugarai.com/incident/709752#a3dac0246ed22c4b8d6e2f1c4b0282c61e158ca689996606ede5dae7b3142774 Sugar Market Vulcan API UK and Sugar Market Vulcan API EU went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:26:07 -0000 https://status.cloud.sugarai.com/incident/709752#f072ac33ed791ec5347358d53a250df14db30f691a8ded73ccb36b511d23ba86 Sugar Market Vulcan API EU recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:24:55 -0000 https://status.cloud.sugarai.com/incident/709752#3bdabd16daec055eebbf232242be5fbe26efc029a9f2040f42e9cdfb01c003f6 Sugar Market Vulcan API UK recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 09:17:47 -0000 https://status.cloud.sugarai.com/incident/709752#2e7213b55ad592d347e69957532574824541e103fefd8f07a17832253ae3f9db Sugar Market Vulcan API UK and Sugar Market Vulcan API EU went down. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 08:35:18 -0000 https://status.cloud.sugarai.com/incident/709752#3e88679a6941d4a7b9450d6ea8910fc7d59f69b79aff8f01b9ee7ac90f76230b Sugar Market Vulcan API EU recovered. https://status.cloud.sugarai.com/incident/709752 Thu, 21 Aug 2025 08:22:49 -0000 https://status.cloud.sugarai.com/incident/709752#99eafa5f8c98c6783d602dbc3ae680ca93363c370c46b859e3d08cf6b87a5960 Sugar Market Vulcan API EU went down. https://status.cloud.sugarai.com/incident/702320 Thu, 07 Aug 2025 17:04:46 -0000 https://status.cloud.sugarai.com/incident/702320#ae95ad549e2bfd6d7adecf2e5615dc13e8b6a86e345daaea9c26a7794dde007e Sugar Discover EU recovered. https://status.cloud.sugarai.com/incident/702320 Thu, 07 Aug 2025 17:03:07 -0000 https://status.cloud.sugarai.com/incident/702320#9e983e3f0e22e8ee5627b2d0c77457f6c15bcbd5cbd014a0657918da7e109705 Sugar Discover EU went down. https://status.cloud.sugarai.com/incident/623901 Tue, 22 Jul 2025 13:31:00 -0000 https://status.cloud.sugarai.com/incident/623901#5eb3da5924ea8ab11d4f431bc11c8288045825a02f7d1ad70a78f1f3a4b87c0c Sugar Cloud Premium US 02 is back online https://status.cloud.sugarai.com/incident/623901 Tue, 22 Jul 2025 13:12:00 -0000 https://status.cloud.sugarai.com/incident/623901#0f09cfe16f18ba5bd67865bba75251386277fec31ae6388f5f76f1d33c95f809 Sugar Cloud Premium US 02 went down.