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Resolved

Sugar Cloud Premium US 03, Sugar Identity (IDM) Login Montreal, and 1 other service are down

Oct 21, 2026 at 4:09pm UTC
Affected services
Sugar Identity (IDM) Login Montreal
Sugar Identity (IDM) STS Oregon
Sugar Cloud Premium US 03

Resolved
Oct 21, 2026 at 6:25pm UTC

Sugar Identity (IDM) Login Montreal recovered.

Updated
Oct 21, 2026 at 6:20pm UTC

Sugar Identity (IDM) Login Montreal went down.

Updated
Oct 21, 2026 at 6:09pm UTC

Sugar Identity (IDM) STS Oregon recovered.

Updated
Oct 21, 2026 at 6:08pm UTC

Sugar Identity (IDM) STS Oregon went down.

Updated
Oct 21, 2026 at 4:14pm UTC

Sugar Cloud Premium US 03 recovered.

Created
Oct 21, 2026 at 4:09pm UTC

Sugar Cloud Premium US 03 went down.

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