Previous incidents
Sugar Cloud UK 01 is down
Resolved Feb 27, 2026 at 8:25pm UTC
Sugar Cloud UK 01 recovered.
1 previous update
Sales-I US 04, Sales-I US 02, and 2 other services are down
Resolved Feb 22, 2026 at 10:42am UTC
Sales-I US 01 and Sales-I US 03 recovered.
3 previous updates
Sugar Market UK API is down
Resolved Feb 13, 2026 at 12:12am UTC
Sugar Market UK API recovered.
1 previous update
Sugar Cloud UK 01 and Sugar Cloud Premium US 02 are down
Resolved Jan 20, 2026 at 10:25pm UTC
Sugar Cloud UK 01 recovered.
3 previous updates
Sugar Cloud AU 02, Sugar Cloud SG 01, and 1 other service are down
Resolved Jan 15, 2026 at 6:29pm UTC
Sugar Cloud UK 02 recovered.
5 previous updates
Sugar Cloud DE 03 is down
Resolved Jan 12, 2026 at 10:52am UTC
Sugar Cloud DE 03 recovered.
1 previous update
Sugar Cloud AU 02 and Sugar Cloud AU 01 are down
Resolved Jan 11, 2026 at 1:34am UTC
Sugar Cloud AU 01 recovered.
5 previous updates
Sugar Cloud DE 02 is down
Resolved Jan 9, 2026 at 7:58am UTC
Sugar Cloud DE 02 recovered.
1 previous update
Sugar Cloud DE 02 is down
Resolved Jan 8, 2026 at 8:05pm UTC
Sugar Cloud DE 02 recovered.
1 previous update
Sales-I 25 US Production is down
Resolved Dec 27, 2025 at 6:37pm UTC
Sales-I 25 US Production recovered.
1 previous update
Sales-I 25 UK Production and Sales-I 25 DE Production are down
Resolved Dec 6, 2025 at 10:32am UTC
Sales-I 25 UK Production recovered.
3 previous updates
Sugar Cloud US 03 is down
Resolved Dec 1, 2025 at 7:45pm UTC
Sugar Cloud US 03 recovered.
1 previous update