Previous incidents
Sugar Cloud US 14 is down
Resolved Nov 28, 2025 at 11:47am UTC
Sugar Cloud US 14 recovered.
3 previous updates
Sugar Market Mail App US is down
Resolved Nov 27, 2025 at 6:15pm UTC
Sugar Market Mail App US recovered.
1 previous update
Sugar Cloud US 14 is down
Resolved Nov 26, 2025 at 10:18am UTC
Sugar Cloud US 14 recovered.
1 previous update
Sales-I 25 UK Production, Sales-I 25 DE Production, and 2 other services are ...
Resolved Nov 21, 2025 at 9:54am UTC
Sales-I 25 UK Production and Sales-I 25 DE Production recovered.
4 previous updates
Sugar Cloud US 01 is down
Resolved Nov 4, 2025 at 10:36pm UTC
Sugar Cloud US 01 recovered.
1 previous update
Sales-I 25 UK Production is down
Resolved Nov 3, 2025 at 11:31am UTC
Sales-I 25 UK Production recovered.
1 previous update
Sales-I 25 UK Production, Sales-I 25 DE Production, and 2 other services are ...
Resolved Oct 29, 2025 at 10:40pm UTC
Sales-I 25 US Production recovered.
15 previous updates
Sugar Market US API is down
Resolved Oct 20, 2025 at 10:10am UTC
Sugar Market US API recovered.
1 previous update
Sales-I 25 AU Production is down
Resolved Oct 19, 2025 at 5:20am UTC
Sales-I 25 AU Production recovered.
3 previous updates
Sugar Cloud Premium US 02 is down
Resolved Oct 17, 2025 at 10:56pm UTC
Sugar Cloud Premium US 02 recovered.
3 previous updates
Sales-I 25 AU Production is down
Resolved Oct 16, 2025 at 5:20am UTC
Sales-I 25 AU Production recovered.
3 previous updates
Sugar Cloud US 10 and Sugar Cloud AU 02 are down
Resolved Oct 10, 2025 at 9:07am UTC
Sugar Cloud US 10 went down.
2 previous updates
Some services are down
Resolved Oct 9, 2025 at 11:34am UTC
Sales-I 25 UK Production recovered.
1 previous update
Sales-I 25 UK Production and Sales-I 25 DE Production are down
Resolved Oct 9, 2025 at 11:02am UTC
Outage Resolved
10 previous updates
Sales-I 25 US Production is down
Resolved Oct 6, 2025 at 1:19am UTC
Sales-I 25 US Production recovered.
1 previous update
Sales-I 25 UK Production, Sales-I 25 DE Production, and 1 other service are down
Resolved Oct 3, 2025 at 11:07pm UTC
Sales-I 25 UK Production recovered.
5 previous updates
Sugar Market Mail App EU is down
Resolved Sep 23, 2025 at 7:04am UTC
Sugar Market Mail App EU recovered.
1 previous update
Sugar Cloud AU 01 is down
Resolved Sep 22, 2025 at 4:53pm UTC
Sugar Cloud AU 01 recovered.
1 previous update
Sales-I US 04, Sales-I US 02, and 2 other services are down
Resolved Sep 21, 2025 at 6:56pm UTC
Sales-I US 02 recovered.
4 previous updates
Sugar Market Mail App US is down
Resolved Sep 17, 2025 at 3:12pm UTC
Sugar Market Mail App US recovered.
1 previous update
Sales-I 25 UK Production and Sales-I 25 DE Production are down
Resolved Sep 15, 2025 at 6:44pm UTC
Sales-I 25 DE Production recovered.
2 previous updates
Sugar Identity (IDM) Login Oregon is down
Resolved Sep 12, 2025 at 3:21pm UTC
Sugar Identity (IDM) Login Oregon recovered.
1 previous update
Sugar Market US API is down
Resolved Sep 9, 2025 at 2:58am UTC
Sugar Market US API recovered.
1 previous update
Sugar Market EU API is down
Resolved Sep 8, 2025 at 9:57pm UTC
Sugar Market EU API recovered.
1 previous update